Not sure what exactly your hair needs? No problem! Our hairID Kit uses scientific analysis to give you personalized, expert curated product recommendations and hair care routines—all delivered to you from our Buffalo, NY based laboratory.
Get the scientific recommendations your hair has been in need of and shop at the retailers you already frequent. All it takes is a five-minute, at-home test.
Personalized hair care begins with the hairID Complete Hair Assessment.
hairID Complete Hair Assessment
Please email firstname.lastname@example.org for any request for the following:
-If your order has not shipped, you are eligible for a 100% refund of your lemmalabs.co order.
-If it has been 30 days or less since you've placed your order, you are eligible for a full refund less $15 USD per test kit to cover shipping, handling, and processing fees.
-Orders over 30 days old and orders where results have been released are not eligible for any refund.
-If you received your order and do not wish to pursue further testing, we ask that you dispose of the kit. If you qualify for a refund, please do not return your hairID kit.
-All test kits must be registered and returned to our lab within 5 months of purchase. Any samples that are delivered to our lab after this time will not be processed. We are unable to provide a replacement kit due to expiration.
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